Behind-The-Scenes Membership Terms of Use


Hey there, fellow biz owner! By purchasing Behind-The-Scenes Membership (hereinafter the “Membership”), you, the purchaser (hereinafter “Member”) enters an agreement with Create & Bloom (“Company”) and agree to the following terms:

This Agreement shall come into effect on the Purchase Date and shall remain in full force and effect until terminated in accordance with its terms.

If you have access to Blooming Bosses as part of your Behind-The-Scenes Membership, please review the terms of the Blooming Bosses membership here. By signing up you are accepting the Blooming Bosses Terms & Conditions also.


“Content” means the textual, visual or aural content that is encountered as part of your experience on Our Website. It may include, among other things: text, images, sounds, videos and animations. It includes content Posted by you.

“Our Website” means any website or service designed for electronic access by mobile or fixed devices which is owned or operated by us. It includes all web pages controlled by us.

“Post” means place on or into Our Website any Content or material of any sort by any means.

“Behind-The-Scenes Platform” means the Membership Area at

“Services” means all of the services available and paid for via our Website.


Terms & Conditions:

1. Membership Deliverables

Behind-The-Scenes is a monthly or annual membership. Company agrees to provide the content as promised on the Membership checkout page, which includes:

  • Access to a library of recorded videos and tutorials.
  • Q&As – Video responses to tech questions.
  • Office hours (Voxer Access Membership Only).
  • Access to always open co-working room.
  • Access to included templates and planners.
  • Access to included courses.
  • Access to Blooming Bosses Membership.

Note that inclusions may change or be added to. Check back here to see the current Terms & Conditions or view the sales page for current inclusions.

2. Disclaimer

Company’s Privacy Policy is hereby incorporated by reference into this agreement. Member understands that Company will be providing educational content to Member and that Company’s obligations under this Agreement exist only while Member is a paying member of the Membership and that Company’s obligations will cease once Member or Company cancels Member’s membership.

Member also understands that Company is not providing one-on-one service on behalf of Member or promising to drive traffic to their offerings.

If Company needs to log into your website or software account in order to support you, you agree that a video will be recorded and may be used and viewed by other members. Any personal information will be blurred in order to protect the privacy of you and your customers and clients.

Password will be shared through a password sharing application.

Company reserves the right to remove any support related to offerings that do not align with our values and beliefs.

3. Subscriptions & Automatic Renewal:

In consideration of Member’s access to the Membership, Member agrees to pay $47 or £37 per month or $560 or £444 per year for standard Membership OR $125 or £97 per month or $1325 or £1050 per year for Voxer Access Membership.

Member hereby authorises Company to charge Member’s credit card or debit card automatically as part of Member’s payment plan.

You can manage your membership billing details inside Heartbeat under Settings > Billing. Click to read how to do it.

4. No Refunds

Company has a strict no refund policy on the Membership. Member understands and agrees to this.

5. Cancellation

Member may cancel their payment plan for the Membership at any time. Member understands that they will lose all access to the Membership including all content and any other live support and/or community support when the membership terms ends.

For example:
If you sign up as a monthly member on 7th October, the 7th of the month will become your recurring billing date so if you decide to cancel on 8th of April, you will not be refunded for the current month, but your billing cycle will end along with your membership on 6th May.

OR if you sign up as an annual member on 7th October, the 7th October each following year will become your recurring billing date so if you decide to cancel in June, you will not be refunded for the remaining months, but your billing cycle will end along with your membership on 6th October the following year.

Company may cancel Member’s Membership at any time for any reason.

You can cancel your membership inside Heartbeat under Settings > Billing. Click to read how to do it.


6. Intellectual Property

Company owns the rights to all content in the Membership such as texts in the forms of guides, books, explanations and the like, as well as other graphics, logos, images, downloads, and other like materials. Member’s participation in the Membership does not transfer any intellectual property rights to Member. Company grants Member a single-use, non-exclusive, non-transferable, revocable licence to any and all Membership content. Member agrees not to create any derivative works of the content found in the Membership.

7. Force Majeure

Company shall not be liable or responsible to Member, nor be deemed to have defaulted or breached this Agreement, for any failure or delay in fulfilling or performing any term of this Agreement when and to the extent such failure or delay is caused by or results from acts or circumstances beyond the reasonable control of the Company including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion, or hostilities (whether war is declared or not), terrorist threats or acts, riot, or other civil unrest, national emergency, revolution, insurrection, epidemic, lock-outs, strikes or other labor disputes (whether or not relating to either party’s workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.

8. Independent Contractor

Nothing in this Agreement shall be construed to create a partnership, joint venture, employment, or agency relationship. Company agrees only to provide Member with access to the Membership, which provides education and information. The information contained in the Membership, including any interactions with the instructors, is not intended as, and shall not be understood or construed as, professional advice.

9. Severability

If any provision of this Contract shall be declared invalid or unenforceable, such provision shall be deemed eliminated from this Contract, and all remaining provisions shall continue in full force and effect.

10. Liability

Member agrees to absolve and do hereby absolves Company of any and all liability or loss Member may suffer or incur as a result of use of the Membership and/or any information and resources contained in the Membership. Member agrees that Company shall not be liable to you for any type of damages, including direct, indirect, special, incidental, equitable, or consequential loss or damages for use of the Membership.

11. Warranty

Company makes no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services, and related graphics contained in the Membership for any purpose. To the maximum extent permitted by applicable law, all such information, software, products, services, and related graphics are provided “as is” without warranty or condition of any kind. Company and/or its suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, services, and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title, and non-infringement.

12. Assignment

Member may not assign this Agreement without express written consent of Create & Bloom.

13. Modification

Company may modify terms of this agreement at any time. All modifications shall be posted on the Company’s website and purchasers shall be notified.

14. Indemnification

Member agrees to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, and third parties for any losses, costs, liabilities, and expenses (including reasonable attorneys’ fees) relating to or arising out of Member’s use of or inability to use the Membership and related services, any user postings made by Member, your violation of any terms of this Agreement or your violation of any rights of a third party, or Member’s violation of any applicable laws, rules or regulations.

Member shall defend, indemnify and hold harmless, Company, its officers, agents, employees, successors and assigns from and against any and all liability, damages, losses, claims, demands, actions, causes of action, and costs, including but not limited to reasonable attorney’s fees and expenses, arising out of any and all claims arising out of or related to any support (Services) performed or to be performed under this Agreement including, but not limited to, claims that Company’s access or use of the materials provided by Member infringes upon any trade secret, trademark, trade name, copyright, patent, or other intellectual property right.

15. Dispute Resolution

Member expressly waives any and all claims, now or in the future, arising out of or relating to the Membership. To the extent Member attempts to assert any such claim, Member hereby expressly agrees to present such claim only in the small claims courts in the United Kingdom.

Last Updated: 27th May 2024


Pin It on Pinterest